Warranty
Coverage
This warranty covers the following automation products:
- GSM Panel (wired & wireless support)
- Door Sensor
- Vibration Sensor
- Glass Break Sensor
- Panic Switch
- Wireless Shutter Sensor
- Wireless Smoke Detector
- Temperature Sensor
- Street Light Sensor
- Occupancy Sensor
- Repeater Extender
- Microwave PIR
- One Mile Siren
- Beam Sensor
- Wireless Outdoor Siren
- Wired Siren
- Wireless Motion Sensor (PIR)
- Wireless Keypad
- Smart Switch
- Wireless Remote Controller
Warranty Period
The warranty period is 1 year from the date of purchase. This warranty extends only to the products manufactured by Onebee Technology Private Limited.
The warranty period for the products manufactured by TP Link and distributed by Onebee Technology Private Limited is 2 years from the date of purchase.
Remedies
In the event of a defect, we will:
- Repair the defective product.
- Replace the defective product with a new or refurbished product.
Exclusions and Limitations
This warranty does not cover:
- Damage resulting from misuse, abuse, or accidents.
- Normal wear and tear.
- Damage or defects caused by unauthorized service or parts.
- Any costs associated with the installation or removal of the product.
Claim Process
To file a warranty claim, please contact our customer service at support@onebee.in. You will need to provide:
- Proof of purchase.
- A detailed description of the issue.
- Any relevant photos or documentation.
Limitation of Liability
Onebee Technology shall not be liable for any incidental or consequential damages resulting from the use of our products.
Legal Compliance
This warranty is in compliance with all applicable laws and regulations.
Contact Information
For any questions or concerns regarding this warranty, please contact us at:
- Email: support@onebee.in
- Phone: +91 95008 50000
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Address:
Onebee Technology Private Limited,
301/1, Police Kandaswamy street,
Puliyakulam,
Coimbatore - 641037.
Onebee Technology is committed to providing high-quality products and stands behind them with this warranty.