Warranty

Coverage

This warranty covers the following automation products:

• Video Door Phone
• Automatic Door Lock
• Fingerprint Door Lock
• Tapo Smart Battery Video Doorbell (5 MP)
• Retrofit 2 Module
• Retrofit 4 Module
• Smart Switch
• IR Blaster

Warranty Period

The warranty period is 1 year from the date of purchase. This warranty extends only to the products manufactured by Onebee Technology Private Limited.

The warranty period for the products manufactured by TP Link and distributed by Onebee Technology Private Limited is 2 years from the date of purchase.

Remedies

In the event of a defect, we will:

• Repair the defective product.
• Replace the defective product with a new or refurbished product.

Exclusions and Limitations

This warranty does not cover:

• Damage resulting from misuse, abuse, or accidents.
• Normal wear and tear.
• Damage or defects caused by unauthorized service or parts.
• Any costs associated with the installation or removal of the product.

Claim Process

To file a warranty claim, please contact our customer service at support@onebee.in. You will need to provide:

• Proof of purchase.
• A detailed description of the issue.
• Any relevant photos or documentation.

Limitation of Liability

Onebee Technology shall not be liable for any incidental or consequential damages resulting from the use of our products.

Legal Compliance

This warranty is in compliance with all applicable laws and regulations.

Contact Information

For any questions or concerns regarding this warranty, please contact us at:

• Email: support@onebee.in
• Phone: +91 95008 50000
• Address:
  Onebee Technology Private Limited,
  301/1, Police Kandaswamy street,
  Puliyakulam,
  Coimbatore - 641037.

Onebee Technology is committed to providing high-quality products and stands behind them with this warranty.